Building the systems behind modern creative agencies. So your agency grows, without the growing pains.

I design websites, automate repetitive work, and build operational systems that keep your business moving long after launch.

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Selected Work

Creative agencies · New business intake

AgencyFlow

Scores every inbound inquiry against the agency's own rubric, shows the reasoning line by line, and drafts the reply a human still has to approve.

Next.jsTypeScriptVercel AI SDKZod

Creative agencies · New business

PitchIQ

Reads an RFP against the agency's own scoring rubric, flags whether it's worth chasing, then drafts the response around a lead angle a human approves.

Next.jsTypeScriptSupabaseClaude API

Creative agencies · Project kickoff

TimelineForge

Turns a messy discovery call into a project timeline with dependencies, capacity hints, and AI-flagged risks, plus an approval link the client can actually sign off on.

Next.jsTypeScriptSupabaseClaude API

Also shipped

ContentOS · Content creatorsDispatchIQ · Property managersIntakePilot · Solo attorneysCloseIQ · BookkeepersRenewalPilot · Insurance agentsOutreachPilot · Recruiting agenciesCheckInCoach · Fitness coachesListingCraft · Real estateReturnFlow · E-commerce (DTC)

Services

Custom AI systems

The process costing your team the most hours (RFP response, client intake, content operations) replaced with software that runs it for you.

Worth it when

One process eats a senior person's week, every week, and everyone can name it.

You get it back as software running on your data, deployed in four to six weeks.

Build · 4–6 weeksSee AgencyFlow

Workflow automation

The connective tissue: your existing tools wired into pipelines that run without you. Scraping, syncing, triaging, reporting.

Worth it when

The work already lives in your tools. The handoffs are what someone does by hand.

Pipelines that scrape, sync and report on their own, and fail loudly rather than quietly.

Build or RetainerSee ContentOS

Web design & development

Next.js sites and products, designed and built by the same person, from marketing page to full application.

Worth it when

Prospects judge your site before reading a word, and right now yours argues against you.

Designed and built by one person, so nothing is lost between the file and the deploy.

Scoped per projectYou are reading one.

Bottleneck audit & roadmap

A short engagement to find the bottleneck worth automating. You leave with a scoped plan, whether or not we build together.

Worth it when

You know something is expensive but not which thing.

A map of how the work moves, the leaks ranked by hours, and a plan you can take anywhere. Including away from me.

Audit · 2 weeksStart here

Brand & identity systems

Logos, visual systems, and the design foundations that make a company look as sharp as it operates.

Worth it when

You are pitching against agencies that look more expensive than you, with worse work.

A mark, a palette, a type system, and usage rules your own team can apply without asking.

Scoped per projectThe starburst above is one.
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Process

One clear process, from expensive bottleneck to working system.

Every engagement follows the same four steps, start to finish, with no exceptions.

No inflated timelines, no black box. You always know exactly what's running and why.

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Research

I start inside the industry, finding the workflow that bleeds the most time, not the flashiest AI use case.

Scope

Every build is scoped in writing before work starts: the system, the stack, the risks, and what "working" means.

Build

Focused sprints with real data flowing from day one. The interface comes after the pipeline is proven.

Ship

Deployed, documented, and handed over, with an honest write-up of what worked and what to build on next.

Engagements

Three ways in, and most start with an Audit.

It is the cheapest way to find out whether automation is worth it for you at all, and you leave with a scoped plan either way.

Audit

2 weeks

The engagement that finds the bottleneck worth automating, and tells you honestly if there isn't one yet.

  • A workflow map of how the work actually moves through your team
  • Three to five prioritized opportunities, scored by hours reclaimed
  • A scoped plan you can build with anyone, including not me

Build

4–6 weeks

One custom system, deployed in your stack, running on your real data. The three builds on this site are all Build-shaped.

  • Scoped in writing before any work starts: stack, risks, and what working means
  • Real data flowing from week one; the interface comes after the pipeline is proven
  • Deployed, documented, and handed over, with an honest write-up of what to build next

Retainer

per month · 6-month minimum

For teams who want the systems maintained and extended rather than handed over and forgotten.

  • Ongoing ownership of what's already running
  • A steady cadence of new automation as the operation changes
  • First call on my time when something breaks

Not sure which fits? The first call is free and ends with a straight answer, including that you don't need me yet.

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About

I've sat on your side of the table.

Years in branding and digital marketing before moving to the operations side. I've written the briefs, sat in the pitches, and watched the same five places stall every project's timeline. Now I fix those gaps with systems that actually run.

The first conversation is free

  • Design and engineering, one person
  • 12 systems built end-to-end
  • One running in daily production use
  • Weeks to working software, not quarters
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Work

Site

Contact

myles1908@hotmail.com

The fastest way to reach me. I read every email myself.

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Designed & built by Myles Smith